Shipping policy

Shipping Policy

Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are provided at checkout and may vary depending on carrier and destination.

Domestic Shipping (U.S.)
We offer standard and expedited shipping options within the United States. Delivery times typically range from 2–5 business days depending on location.

International Shipping (Including Canada)
We ship internationally to select countries, including Canada. Shipping times vary by destination and carrier.

Duties & Taxes (Important)
International orders may be subject to import duties, taxes, and customs fees once the shipment reaches the destination country.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.
They are typically collected by the carrier upon delivery.

We recommend contacting your local customs office for more information on potential charges prior to placing your order.

Shipping Delays
Delivery times are estimates and may be affected by factors outside of our control, including carrier delays, customs processing, or weather conditions.

Lost or Stolen Packages
Delkin is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the carrier directly.

Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us
If you have any questions about your order or shipping, please contact us at:
shopify@delkin.com